Tag Archives: Building client relationships

18 May

Telling a Patient Story? Tips for a Great Interview

By Erika Turan, APR, Senior Account Executive   We help many healthcare clients tell compelling, engaging, and important patient stories. In my decades of doing this work, I’ve never grown tired of it. I started at the University of Nebraska Medical Center in the mid-1990s, interviewing physicians about vitamin E research and anesthesiology protocols and […]

20 Aug

CRM at Rasor Marketing Communications

By: Becky Fickenworth, APR, Counselor & Project Manager  If you Google, “What is the definition of customer relationship management (CRM)?” here’s what you’ll find: CRM is a system for managing a company’s interactions with current and future customers. It involves using technology to organize, automate and synchronize sales, marketing, customer service, and technical support. Personally, I think this […]